How to reach us
For questions about information presented on this Joint Genesis website, please contact our team by email. Include the page name and a short description of your question so we can understand the issue.
Website and content inquiries.
Monday – Friday
8:30 AM – 4:30 PM Pacific Time
7314 Sample Boulevard
Los Angeles, CA 90017, USA
Order, shipping, or refund questions
If you purchased Joint Genesis through a third-party checkout, contact the seller or order-support team shown on your order confirmation for payment, shipping, cancellation, or refund requests. This website does not process transactions and cannot access your order account.
Last reviewed: October 2026. Always check the current Joint Genesis product label and seller terms for the latest details.